Track Your Order
Check Your Order Status
Want to know where your CozyStride order is? Here's how to track it.
Step 1: Check Your Confirmation Email
Once your order ships, you'll receive a shipping confirmation email containing your tracking number and a link to track your package directly with the carrier.
Step 2: Track Your Package
Click the tracking link in your email, or enter your tracking number on the carrier's website to see real-time updates on your package's location and estimated delivery date.
Order Timeline
- Processing: 1–2 business days after your order is placed
- Shipping: 5–10 business days for delivery within the United States
- Delivered: You'll receive a notification once your package arrives
Haven't Received Your Tracking Info?
If it's been more than 2 business days since you placed your order and you haven't received a shipping confirmation email, please check your spam/junk folder. If you still can't find it, contact us at contact@cozystride.us with your order number.
Tracking Not Updating?
Tracking information can sometimes take 24–48 hours to update after your order ships. If your tracking status hasn't changed in more than 5 business days, please reach out and we'll look into it for you.
Need Help?
If you have any questions about your order status, we're happy to help.
Email: contact@cozystride.us
Phone: +1 757-755-9863
Please have your order number ready when contacting us for the fastest assistance.